We've been created a list with the most frequently asked questions, we hope to be helpfull.
 |
How can I review the details and status of my purchase?
We had prepared a section called " My Account", for access to this section; you just have to enter your e-mail and password that you provide at the moment you registered to our web site. At the moment you entered both you'll access to the private zone from where you can review the details of your purchase. |
|
 |
How can I be sure about my size?
Visit our " Size Guide" section; we prepared in that, some tables that clearly explain measures to help you decide for the perfect size. |
|
 |
Can I paid my purchase at the moment I'll receive it?
Yes, you can pay your purchase at the same moment you'll receive it, for more information visit: Payment Methods. |
|
 |
Can I make my purchase through another finnancial organization?
In our web site is stipulated the payment by credit card through La Caixa Cyber Pac Service. For more information go to our section " Payments Methods" and " Return an Item". |
|
 |
Do I have to Assume the Shipping Cost?
Yes, the shipping generates an increase over the subtotal price, this increase will depend on the weight and the destiny, you can find more information on section: " Shipping Costs and Delivery Times" |
|
 |
Which is the delivery times for a purchase?
The delivery times of a purchase may vary depending if this is national or international, for more detailed information about this see the section: " Shipping Costs and Delivery Times". |
|
 |
Can i return a purchase in case of mistake or defective?
Yes, visit our section: " Return an Item" to see our conditions. |
|
|